Conflict Negotiation for Professionals

Discover conflict resolution strategies to become more productive in your team, complete projects more efficiently and excel in your career

While oftentimes avoided, conflict is an important process for people and organizations to engage in to successfully progress and resolve issues or disagreements. Conflict is inevitable, and rather than avoiding it, professionals can benefit by embracing and supporting healthy approaches to conflict in the workplace. Doing so requires an understanding of what conflict is, why it’s important, and a healthy self-awareness of our own views and preferences when responding to conflict.

Course Highlights

Learners who successfully complete this course will be able to:

• Recognize different sources and drivers of conflict in the workplace
• Consider the value of conflict in the workplace
• Summarize conflict management styles and strategies

*Students who successfully complete this course will receive an e-certificate.

Course Details

Quick Facts

Format: Online Micro-Course

Length: 10 Hours completed at your own pace

Course Price: $150 CAD

Who is Eligible?

This online course can be taken by anyone. There are no specific requirements for entry. The course and its content may be of special interest to new professionals who are entering the workforce and would like to learn how to mediate professional conflict effectively; or seasoned professionals who would like to enhance their conflict management skills and strategies.

*If you register before the start date you'll gain early access to the course and can begin your studies.

*Terms and Conditions