Customer Relations Management
Learn the importance of customer service to any business and what differentiates e-commerce customer service from traditional customer service.
Developing Standard Operating Procedures
Leaders and teams with the ability to create, review, implement and manage Standard Operating Procedures (SOPs) improve productivity and create efficiencies that drive organizational excellence.
Diversity, Equity, & Inclusion
Effective Decision Making for Emerging Leaders
Effective decision making may be one of the most critical jobs of a leader. This course will help you develop and apply effective decision-making skills to solve problems and support your organization, team members and business.
Ethical Hacking
Designed for beginners and professionals alike, this self-paced micro-course equips you with the knowledge and skills needed to excel in the always changing world of cybersecurity.
Event Management
Learn the fundamentals of event management and how to plan various events such as corporate meetings, festivals, professional conferences, not-for-profit events and more!